How to Protect Your Device
There are several telltale signs that FBI agents have highlighted to show that you are dealing with scammers. Any demanding urgent payment should trigger immediate suspicion, no matter how convincing they may sound. Urgent payment can be done through your bank account, you should never give your personal information out over the phone. Another tactic involves callers saying you have missed either a court date or jury duty, and now there is a warrant that can only be resolved through immediate payment. For any unexpected calls, even if there is a legitimate caller ID, the FBI strongly advises ending the communication immediately.
Legitimate organizations will never request personal information, payment details, or funds transfers through surprise phone calls, and will especially not demand payment right then and there. Any caller requesting financial information or trying to pressure you to take immediate action is a scammer. No bank nor law enforcement agency does business that way, and any legitimate concerns would be sent through written communication or a request to visit a location in person, or will direct you to an official website. Additionally, it is best to not press any buttons during these calls, as that can be enough to tell scammers that they’ve found an active number and can send more scams your way.